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Thunderbolt Updates

Thunderbolt Updates

    Thunderbolt Updates

    December 12, 2021

    Engineering updates

    Technology is a wonderful thing, but we know that glitches can happen. We want our customers to have the most seamless, stable experience with our hubs, so we wanted to provide some useful advice as to how to get the best performance from your hubs.

    First up, please be aware that your computer may need updates for its Thunderbolt ports to function correctly.

    Our engineering team have spent time observing issues and have found a direct correlation between improved performance and stability, and using the most up-to-date Thunderbolt firmware with Cambrionix hubs.

    To ensure your hub functions correctly, we recommend downloading the latest Thunderbolt firmware.

    Select the computer or motherboard manufacturer link below for more support. If your computer manufacturer is not listed, please contact them directly to get the latest updates.

    Thunderbolt updates

    Manufacturer Bios and Firmware Links
    Apple https://support.apple.com
    Asus https://www.asus.com/support
    Dell https://www.dell.com/support
    Gigabyte https://www.gigabyte.com/Support
    HP https://www.hp.com/support
    Lenovo https://pcsupport.lenovo.com
    MSI https://www.msi.com/support
    *Links to third party sites and references to third party trademarks are provided for convenience.

    Up to date information regarding Thunderbolt updates can be obtained from the Thunderbolt Technology Community.

    We hope this helps but please do let us know if you’re experiencing any issues or instability with our hubs.

    Cambrionix is the leading provider of intelligent USB hubs for mass mobile device management. Cambrionix’s range of USB hubs, software and tools, support many of the world's biggest businesses to succeed across a range of industries including hardware and software development, technology, logistics, education, healthcare and retail.

    Find out more about our hubs, Cambrionix Connect software and Developer tools.

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    Q&A

    • Why can't SQA teams rely on simulators alone?

      Simulators cannot reproduce real-world hardware behaviours, OEM-specific differences, biometric flows, camera and performance constraints, or network variability. Final validation of any software release must run on physical devices to confirm it behaves correctly across the full range of devices your users own.

    • What causes device dropouts during automated testing?

      Device dropouts during automated testing are most commonly caused by USB infrastructure that cannot sustain the combined data and power demands of large device fleets under heavy workloads. Consumer-grade USB 2 and USB 3 hubs lack the bandwidth, stability, and power delivery capability required for enterprise-scale SQA environments. Purpose-built solutions with Thunderbolt architecture and intelligent Power Delivery eliminate this problem.

    • How does AI development affect real-device testing requirements?

      AI-assisted development increases the speed and frequency of software releases. Every release still requires validation on real hardware before deployment, which means the volume of real-device testing increases in direct proportion to the pace of AI-driven development. Teams that do not scale their real-device testing infrastructure risk becoming the bottleneck in an otherwise accelerated development pipeline.

    • What is intelligent Power Delivery in USB hub testing solutions?

      Intelligent Power Delivery (PD) allows a USB hub to consistently allocate the right level of charging power to each connected device based on its requirements and battery state. In SQA environments, this prevents devices from losing charge during long automated test runs, reduces unnecessary charging that degrades battery health over time, and ensures all tests complete successfully even under heavy parallel workloads.

    • How do Cambrionix hubs integrate with automated testing workflows?

      The Cambrionix Connect software provides an API and CLI for programmatic control of individual ports and devices. Teams can remotely manage device connectivity, reboot devices, schedule charging sessions, and monitor real-time device status without physical access to the lab. These capabilities can be combined with third-party tools such as Apple Configurator and other test automation frameworks, allowing teams to incorporate Cambrionix hubs into broader automated workflows and device management pipelines.

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