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Changes to Cambrionix Connect

Changes to Cambrionix Connect

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Changes to Cambrionix Connect

Cambrionix Connect is going even simpler, faster, and more reliable for our users. On Monday, September 22, we’ll roll out several important updates to improve your experience and future-proof the platform. These changes include:

  • Safari support for Mac users
  • Remote updates for Host APIs
  • Migration to a new authentication provider

Each of these updates has been designed to reduce friction, enhance security, and provide you with greater control over your workflows. Below, we explain what’s changing and how it will benefit you.

Safari support for Mac users

Cambrionix Connect software talks to hubs running on the user’s Mac host computer to discover and configure hardware. Chrome, Edge and other browsers allow the hardware communication straight away, unlike Safari.

Until now, Safari’s strict security rules have often blocked the first connection between Connect and the Hub API, leaving new Mac users with a poor first impression and forcing them to switch to Chrome or Edge.

Our team updated the service and got the API Root Certificate Authority as a part of the API installer. Since the update, all Mac users will have access to the native internet platform and benefit from a fast and secure connection with no additional installations.

Safari requires trusted certificates when connecting to a local host. Make sure you install the Cambrionix API Certificate Verification.

Watch this video to see how to install the Cambrionix Hub API Service with API Root Certificate Authority.

Remote updates for Host APIs

Previously, keeping Host APIs up to date required engineers to log into each host individually, which is a time-consuming and error-prone process.

Now, the Connect users can conduct remote API updates across the whole organisation directly from the Connect platform. Connect introduces a unified update mechanism:

  • Push updates to one or multiple remote hosts directly from the Connect interface,
  • Keep API versions consistent across environments,
  • Ensure access to the latest features, security patches, and performance improvements.

At launch, updates will be manual, but we’re already working on introducing automatic and scheduled updates to fit your maintenance windows.

Please, watch the video to see how remote API updates work.

Migration to a new authentication provider

We’re moving Connect to another authentication provider. This migration significantly reduces authentication time and eliminates platform stalls.

The new provider will deliver a smoother, faster, and more secure login experience, improve compliance and provide clear Terms of Service and Privacy Policy consent.

To complete the migration, all users will need to reset their passwords via the “Forgot password?” prompt. This step is necessary as our old provider does not allow password export.

Please, learn about our new login system in this video.

Make sure you’re ready for updates

These updates are part of our commitment to making Connect a powerful platform for managing your Cambrionix hubs. With Safari support, remote Host API updates, and improved authentication, you’ll spend less time configuring and more time streamlining your workflows and boosting productivity.

We’ll be rolling these changes on Monday, September 22.

If you have any questions or need help, please visit our Support hub or submit a ticket. Our experts are here to assist you.

We also value your ideas and feedback! Share your thoughts with us at feedback@cambrionix.com to help shape the future of Connect.

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Q&A

  • Why can't SQA teams rely on simulators alone?

    Simulators cannot reproduce real-world hardware behaviours, OEM-specific differences, biometric flows, camera and performance constraints, or network variability. Final validation of any software release must run on physical devices to confirm it behaves correctly across the full range of devices your users own.

  • What causes device dropouts during automated testing?

    Device dropouts during automated testing are most commonly caused by USB infrastructure that cannot sustain the combined data and power demands of large device fleets under heavy workloads. Consumer-grade USB 2 and USB 3 hubs lack the bandwidth, stability, and power delivery capability required for enterprise-scale SQA environments. Purpose-built solutions with Thunderbolt architecture and intelligent Power Delivery eliminate this problem.

  • How does AI development affect real-device testing requirements?

    AI-assisted development increases the speed and frequency of software releases. Every release still requires validation on real hardware before deployment, which means the volume of real-device testing increases in direct proportion to the pace of AI-driven development. Teams that do not scale their real-device testing infrastructure risk becoming the bottleneck in an otherwise accelerated development pipeline.

  • What is intelligent Power Delivery in USB hub testing solutions?

    Intelligent Power Delivery (PD) allows a USB hub to consistently allocate the right level of charging power to each connected device based on its requirements and battery state. In SQA environments, this prevents devices from losing charge during long automated test runs, reduces unnecessary charging that degrades battery health over time, and ensures all tests complete successfully even under heavy parallel workloads.

  • How do Cambrionix hubs integrate with automated testing workflows?

    The Cambrionix Connect software provides an API and CLI for programmatic control of individual ports and devices. Teams can remotely manage device connectivity, reboot devices, schedule charging sessions, and monitor real-time device status without physical access to the lab. These capabilities can be combined with third-party tools such as Apple Configurator and other test automation frameworks, allowing teams to incorporate Cambrionix hubs into broader automated workflows and device management pipelines.

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